FAQ
How long will my tee take to arrive?
Standard shipping is usually 5 working days from order as each garment is individually printed especially for you, at busy times, the shipping times may be longer, please get in touch if you would like to know an estimated shipping date.
Once an order has been placed, it has entered order processing and cannot be changed as each order is printed individually.
If a tee is currently out of stock, you will be notified straight away and offered an alternative or be added to the waiting list. Please see the shipping details for more information as you can select different methods of posting.
How do I choose which size to order?
We have added approximate measurements and sizing guides for each garment to help you choose. It will depend on how you like to wear your tees, the classic can be clingy and tight or slightly slouchy so please measure carefully. The loose fit is an easy, draping fit.
The classic sweatshirt is a neat fit, size up if you like a slouchy fit.
What if my tee is faulty?
We really hope this doesn't happen, but occasionally things go wrong, please email hello@keepertees.co.uk or call 07968 070220 for advice and we will rectify it straight away. Please dont send your tee back to the manufacturer.
What if I need more help choosing the size?
We would be more than happy to help you choose the size which is right for you, please email hello@keepertees.co.uk or call 07968 070220 for advice.
Can I order something else?
If you would like a special size that we do not carry as standard, please email hello@keepertees.co.uk so that we can do our best to order it for you.
If you would like to discuss a design commissioned just for you, please email hello@keepertees.co.uk and we'll see what we can do for you!
How do I return a tee?
Each tee is made to order, so please check the measurements page carefully. Please email returns@keepertees.co.uk for further information. Returns will not be accepted if the garment is returned with makeup on it.
Please do not return your tee to the printer, it will not be able to be refunded should this happen.
Will there be new designs?
Keeper will be launching new designs and shapes, along with Special Edition designs that will be on a limited supply. Please follow us on instagram to stay up to date.